Many would like us to believe the answer to that question is “Absolutely nothing” in this day of “Six Sigma Methodology” and “Zero Defects as the Standard”.  I disagree.  I believe that if we understand what they tell us, how to interpret them and if we use them correctly we will understand they are quite helpful in understanding our processes, our products our suppliers and our customers. 

Do you know the difference between the ANSI Z 1.4 and Z 1.9 Sample Plans?  Do you understand the shortcomings of the “Zero Based Sample Plans”?  What are the Operating Characteristic Curves all about?  These are a few of the topics we’ll discuss.

Rick Fay holds a BS in Civil Engineering from Manhattan College and is currently employed as Quality Engineer by Interplex Etch Logic in Attleboro , MA . He has over 25 years experience in Manufacturing Supervision, Quality Engineering and Management, and is a Certified Quality Engineer.  During a six-year tour in the United States Air Force, he spent three years as an Academic Instructor. Rick has taught the CQE Refresher Course twice per year for over 20 years.